Zoom Virtual Agent Receptionist greets callers, answers questions, books appointments, and routes important calls — so your business can stay responsive and every call has a chance to become a customer.
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Zoom Virtual Agent Receptionist greets callers, answers questions, books appointments, and routes important calls — so your business can stay responsive and every call has a chance to become a customer.
24/7 coverage that helps customers access support in 10+ languages.
Answer questions, book appointments, and send details via SMS — without picking up the phone.
Route calls to the right team with full context.
Integrates with what you already use — no switching required.
Answer service questions and book appointments on the spot
Answer service questions and book appointments on the spot
Handle quick questions and route complex orders
Check stock, hold items, and plan pickups
Check stock, hold items, and plan pickups
Handle quick questions and route complex orders
Answer service questions and book appointments on the spot
Call Zoom Virtual Agent Receptionist and ask what it can do.
Language: English (US)
Take incoming calls and book appointments after hours to avoid overwhelming the front desk.
Answer questions about product availability, store hours, and in-store pickup.
Log new policy inquiries, help address coverage questions, and route calls to the right agent.
Book appointments, confirm availability, and answer questions, even when you're closed or with clients.
Answer common questions, share estimates, and schedule repairs.
Take urgent service calls (yes, even the 2 a.m. ones), qualify leads, and dispatch jobs 24/7.
Answer questions about hours and menus, take reservations, and handle calls during service rushes.
Capture inbound leads, help assess buyers and sellers, and route high-intent inquiries.
Book classes, field membership questions, and keep your schedule full while you focus on clients.
Capture client inquiries, and help assess cases, so potential clients can reach the right team.
Schedule appointments, address insurance questions, and send reminders to help reduce no-shows.
Handle appointment requests, share hours, and manage after-hours inquiries.
Field new client inquiries, answer FAQ, and route calls during peak tax season.
Field tenant requests, leasing inquiries, and maintenance calls to free up your team.
Use AI to answer questions, schedule appointments, and handle routine requests automatically by connecting your website or FAQ docs
AI routes each caller based on need, be it a department, service request, or specific employee.
Callers can simply ask for the person they need, and Zoom Virtual Agent Receptionist connects them to them automatically.
Configure Zoom Virtual Agent Receptionist directly in the Zoom Phone admin portal. Customize greetings, skills, and call flows in minutes.
Track call volume, caller intent, and how requests are handled to improve your customer experience over time.
